We Ship WORLDWIDE. Where ever you are in the world we will get your order to you! At the same time, our International Shipping Fee is the lowest around.

Order Processing Time

• It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
• Generally, orders are shipped within 24 hours of order confirmation/payment. Orders made on the weekends might experience delay.
• Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Shipping Cost & Time

Total Delivery Time = Processing Time + Shipping Time (depending on your location)

Shipping Location

• We now offer delivery to almost any country worldwide. If your country is not included in our shipping options, please contact us, and we will be happy to assist you with the arrangements.

*Some International destinations may take longer than 8 weeks (BRAZIL, ARGENTINA, SOUTH AFRICA, MEXICO, KUWAIT, SAUDI ARABIA, COSTA RICA, TURKEY). Please make sure you plan accordingly. These destinations have customs and clearing process that takes a while longer.

Tracking

• You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
• Tracking information may take 48 to 72 hours to update.
• If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Delivery Time Exceeded

• If your order is delayed, please contact us via email info@zffio.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Order Cancellations

• We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
• Orders can’t be canceled once the parcel is shipped out.

About Sales Tax

• We do not charge any sales tax on orders now.

Should you have any questions about the Shipping Policy, please contact us: 

E-mail: info@zffio.com

Customer Service Phone Hours:

8:00am – 5:00pm PST